Privacy Policy
How WaypointQ handles information you provide through our mobile app, website, and related services.
Effective date: June 6, 2026
Safe Harbour Informatics ("WaypointQ," "we," "us") provides a relationship intelligence platform for capturing and structuring in-person business interactions. This policy describes what we collect, how we use it, and the choices available to you.
Information we collect
Contact and account information
Name, work email, company, job title, phone number, and other contact details you enter or that we extract from badges, business cards, or conversation context with your review.
Images and media
Photos of badges, business cards, booth interactions, and related images you capture in the app. These may be processed on-device and on our servers to extract structured contact data.
Conversation recordings and transcripts
When you choose to record or import audio, and where you have obtained appropriate consent from participants, we may store recordings and generate transcripts to support contact review, follow-up drafting, and relationship context.
App usage data
Event names, capture timestamps, feature usage, device type, app version, and diagnostic logs needed to operate and improve the service.
CRM and integration data
When you connect a CRM or export data, we process the fields required to sync contacts, notes, and follow-up information according to your configuration.
Website demo requests
Information you submit through our demo request form, including company, role, use case, and message content.
How we use information
- Provide capture, review, extraction, and export features
- Generate structured contact records and follow-up drafts
- Sync approved data to connected CRMs or export formats
- Operate, secure, and improve the platform
- Respond to support requests and demo inquiries
- Comply with legal obligations
AI processing
WaypointQ uses automated and AI-assisted processing to extract contact fields, summarize conversations, suggest follow-up content, and score lead quality. You review outputs before export unless your organization configures otherwise. We use third-party AI providers as subprocessors under contractual safeguards.
How data is stored
Data is stored on secure infrastructure operated by us and our hosting providers. Some processing may occur on your device before data is transmitted. We apply access controls and encryption in transit. Retention periods depend on your plan, organization settings, and applicable law.
Third-party processors
We may use cloud hosting, email delivery, analytics, AI, and CRM integration providers that process data on our behalf under data processing agreements. We do not sell personal information.
Your rights and choices
Depending on your location, you may have rights to access, correct, delete, or export your data, and to object to certain processing. Contact us to exercise these rights. You may delete captures in the app where that feature is available.
Children
WaypointQ is a business product and is not directed to children under 16.
International transfers
If you use WaypointQ outside the country where our servers are located, your information may be transferred internationally with appropriate safeguards.
Changes
We may update this policy. We will post the revised version on this page with an updated effective date.
Contact
Privacy questions: [email protected]